Privacy notice
Last updated: 08/06/2025
At Aquaglobal Veterinary Consulting Pty. Ltd. , we value your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you interact with us, in compliance with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) (POPIA) and other applicable laws.
1. Information we collect
We may collect and process the following types of personal information:
Identity information: name, title, organisation
Contact information: email address, phone number, physical address
Professional details: job title, veterinary/aquaculture affiliations, farm/institution name
Website usage data: IP address, browser type, time zone, location, pages viewed
Communication: any information you provide when contacting us or subscribing to updates
2. How we collect information
We collect personal information when you:
Visit our website
Contact us via email or web form
Book a consultation or request a service
Subscribe to our mailing list or newsletter
Attend events, webinars, or training hosted by us
Engage with us on social media or third-party platforms
3. How we use your information
We use your personal information to:
Provide and manage our veterinary and consulting services
Respond to your inquiries or service requests
Process payments and issue invoices
Send updates, newsletters, and promotional material (only with your consent)
Improve our website and services through analytics
Comply with legal obligations
4. Sharing your information
We do not sell or rent your personal information. We may share your data with trusted service providers who help us operate our business (e.g. payment processors, IT support, or communication tools), under strict confidentiality agreements.
We may also disclose personal information if required by law, regulation, or court order.
5. Data security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
6. Your rights under POPIA
You have the right to:
Access the personal information we hold about you
Request corrections or updates
Object to or restrict processing of your data
Withdraw consent at any time (where applicable)
Lodge a complaint with the Information Regulator
To exercise your rights, contact us at the details below.
7. Data retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, accounting, or reporting requirements.
8. Cookies and tracking technologies
Our website uses cookies to enhance your browsing experience and analyse traffic. For more information, please see our Cookie policy.
9. Changes to this privacy notice
We may update this Privacy Notice from time to time. Updates will be posted on this page with the new "Last updated" date.
10. Contact us
If you have any questions or concerns about this Privacy Notice or how your data is handled, contact us at:
Aquaglobal Veterinary Consulting (Pty) Ltd.
📧 Email: support@aquaglobalvet.com
🌐 Website: www.aquaglobalvet.com
